Work

Virtual Reference Training: The Second Generation

Year: 2006
Type: article
Abstract: First-generation digital reference training centered on technology, policies, procedures, and basic online communication tactics. Recent research and theoretical developments in adult education, digital communication, cognitive psychology, and human–computer interaction can move digital reference training into its second generation. Synthesizing current interdisciplinary developments, this paper presents four overarching guidelines and essential training principles for each stage of the reference interview.
Language: English
Open Access status: diamond
OpenAlex ID: W2144593205
FWCI: 9.034
Cites: 52
Cited by: 9
Related to: 10