Work

Development and Psychometric Evaluation of the Emotional Metric Outcomes (EMO) Questionnaire

Year: 2014

Type: article

Source: International Journal of Human-Computer Interaction

DOI: 10.1080/10447318.2014.930312

Authors: James R. Lewis, Daniel K. Mayes

Institutions: IBM (United States), State Farm (United States)

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2145228006

FWCI: 4.399

Cites: 42

Cited by: 24

Related to: 10