Work

How industrial salespeople gain customer trust

Year: 1985

Type: article

Source: Industrial Marketing Management

DOI: 10.1016/0019-8501(85)90039-2

Authors: John E. Swan, I.Fredrick Trawick, David W. Silva

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2145347606

FWCI: 5.353

Cites: 7

Cited by: 402

Related to: 10