Work

Marketing Culture and Customer Retention in the Tourism Industry

Year: 2000

Type: article

Source: Service Industries Journal

DOI: 10.1080/02642060000000022

Authors: Kwaku Appiah-Adu, ALAN FYALL, SATYENDRA SINGH

Institution: University of Portsmouth

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2145692908

FWCI: 1.471

Cites: 40

Cited by: 75

Related to: 10