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Do They Work? Assessing the Impact of Transparency and Accountability Initiatives in Service Delivery

Year: 2013

Type: article

Abstract: Transparency and accountability initiatives (TAIs) have emerged as a key strategy for improving public services, but the links between transparency and accountability and their impact on service delivery are often largely assumed. This article reviews several TAIs to assess their impact. It finds evidence suggesting that a range of accountability initiatives have been effective in their immediate goals and have had a strong impact on public services in a few cases, but that overall evidence of impact on the quality and accessibility of services is more mixed.

Source: Development Policy Review

DOI: 10.1111/dpr.12018

Author: Anuradha Joshi

Institution: University of Sussex

Language: English

Topic: E-Government and Public Services

Subfield: Political Science and International Relations

Field: Social Sciences

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: hybrid

Estimated APC paid: $3,470