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Case study on IT service management process evaluation framework based on ITIL

Year: 2011

Type: conference-paper

Source: International Conference on Business Management and Electronic Information (BMEI)

DOI: 10.1109/icbmei.2011.5917881

Authors: Min Liu, Zhiheng Gao, Weiping Luo, Jiangping Wan

Institutions: South China University of Technology, China Telecom (China), China Telecom

Language: English

Topic: Information Technology Governance and Strategy

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W2147271688

FWCI: 1.194

Cites: 1

Cited by: 13

Related to: 10