Work

An ITIL-based IT Service Management Model for Chinese Universities

Year: 2007

Type: conference-paper

Source: IEEE/ACIS International Conference on Software Engineering Research, Management and Applications (SERA)

DOI: 10.1109/sera.2007.51

Authors: Wang Zhen, Zhang Xin-yu

Institution: Tsinghua University

Language: English

Topic: Information Technology Governance and Strategy

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2147701141

FWCI: 2.458

Cites:

Cited by: 36

Related to: 10