Work

Relationship marketing in three dimensions

Year: 1998

Type: article

Source: Journal of Interactive Marketing

DOI: 10.1002/(sici)1520-6653(199823)12:4<47::aid-dir5>3.0.co;2-b

Authors: M.J. Baker, E.A. Buttery, E.M. Richter-Buttery

Institutions: University of Strathclyde, Western Sydney University, James Cook University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2148450997

FWCI: 0.848

Cites: 37

Cited by: 81

Related to: 10