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Pervasive Technology and Public Transport: Opportunities Beyond Telematics

Year: 2012

Type: article

Abstract: This review of IT-based services offered in public transportation focuses on the passenger's perspective. The authors suggest new directions for future services, stressing the need to develop frameworks for assessing service quality and customer satisfaction.

Source: IEEE Pervasive Computing

DOI: 10.1109/mprv.2012.61

Authors: Tiago Dias Camacho, Marcus Foth, Andry Rakotonirainy

Institution: Queensland University of Technology

Language: English

Topic: Transportation Planning and Optimization

Subfield: Transportation

Field: Social Sciences

Domain: Social Sciences

SDGs: Industry, innovation and infrastructure, Sustainable cities and communities

Open Access status: green

Funders: CRC for Rail Innovation, Australian Government