Web Evaluation at the US National Institutes of Health: Use of the American Customer Satisfaction Index Online Customer Survey
Work
Year: 2008
Type: article
Abstract: Background:The National Institutes of Health (NIH), US Department of Health and Human Services (HHS), realized the need to better understand its Web users in order to help assure that websites are use... more
Institutions National Cancer Institute, National Institutes of Health, National Institute on Drug Abuse, Office of the Director, National Institute on Deafness and Other Communication Disorders +3 more
Cites: 15
Cited by: 19
Related to: 10
FWCI: 3.17
Citation percentile (by year/subfield): 88.79
Subfield: General Health Professions
Field: Health Professions
Domain: Health Sciences
Sustainable Development Goal Partnerships for the goals
Open Access status: gold
APC paid (est): $2,950