Distributionally robust workforce scheduling in call centres with uncertain arrival rates
Work
Year: 2012
Type: article
Source: Optimization methods & software
Cites: 39
Cited by: 30
Related to: 10
FWCI: 3.283
Citation percentile (by year/subfield): 95.26
Subfield: Management Information Systems
Domain: Social Sciences
Sustainable Development Goal Decent work and economic growth
Open Access status: closed