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Using Six Sigma to Evaluate the Administrative Performance of Vocational and Technical Training Institutions in Jordan

Year: 2012
Type: article
Study design: Observational Study
Abstract: This study aim to identify the using six sigma to evaluate the administrative performance of vocational andtechnical training institutions in Jordan. The population of the study constitutes from all the administrators, trainersand teachers in vocational and technical training institutes in Jordan which are (758) individuals, a sample wasselected in a stratified and random way, consisted of (274) individuals, with a percentage of (36%) of population ofthe study. Means and standard deviations were calculated, as well as analysis of variance was used to demonstratethe unilateral differences between the variables of the study and use the Scheffe’ test, when there are differences ofstatistical significance.To achieve the goal of the study, a questionnaire has been prepared included the fields of (Support and commitmentof senior leadership, human resources management, administrative information systems, mechanism of work,practical training and benefices satisfaction) depending on the relevant studies and the system and methodology ofSix Sigma, the validity and reliability of the study have been confirmed, the study reached that there is a highdegree of estimation for workers who apply the Six Sigma system in vocational and technical training corporationsin Jordan. Upon the results of the study, the study recommends that the vocational training corporations should useSix Sigma system in the affiliated vocational and technical institutes and to work on the development oforganizational culture based on principles of cooperation and to work in team spirit and maintain on the time andapply Six Sigma methodology to Solve problems and adopt it in the training operations.
DOI: 10.5539/ijbm.v7n20p90
Language: English
Open Access status: hybrid
OpenAlex ID: W2153998491
FWCI:
Cites: 14
Cited by: 2
Related to: 9