Work

Service quality assessment and service process reengineering

Year: 2001

Type: article

Source: International Journal of Services Technology and Management

DOI: 10.1504/ijstm.2001.001607

Author: Hajime Eto

Language: English

Topic: Public Policy and Administration Research

Subfield: Public Administration

Field: Social Sciences

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W2156010227

FWCI:

Cites: 37

Cited by: 5

Related to: 10