Work

On Horns and Halos: Confirmation Bias and Job Rotation

Year: 2010
Type: preprint
Abstract: Confirmation bias, which refers to unintentional and unknowing selectivity in the use of evidence, belongs to the major problems faced by organizations. In this article, we discuss job rotation as a natural solution to this problem. In a nutshell, adopting job rotation provides an organization that is plagued by confirmation bias with a more reliable informational footing upon which to base its decisions. Job rotation, however, also comes with a cost, e.g. a loss of productivity or a disruption of work flows. We study this trade-off and identify conditions under which job rotation and specialization are each optimal.
Institution: University of Bonn
Language: English
Open Access status: green
OpenAlex ID: W2157513719
Cites: 48
Cited by: 1
Related to: 10