E-Servicecustomer retention: The roles of negative affectivity and perceived switching costs
Year: 2005
Type: article
Authors: Sophea Chea, Margaret Meiling Luo
Institutions: University of Hawaiʻi at Mānoa, Yuan Ze University
Language: English
Subfield: Information Systems and Management
Field: Decision Sciences
Domain: Social Sciences
Open Access status: closed
OpenAlex ID: W2157799678