Work

Customer relationship management for hotels in Hong Kong

Year: 2010

Type: article

Source: International Journal of Contemporary Hospitality Management

DOI: 10.1108/09596111011018151

Authors: Ada S. Lo, Lawrence D. Stalcup, Amy Lee

Institutions: Hong Kong Polytechnic University, Georgia Southern University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2157805018

FWCI: 20.79

Cites: 42

Cited by: 144

Related to: 10