Work

The Impact of Product and Service Quality on Brand Loyalty

Year: 2005

Type: article

Study design: Observational Study

Source: Journal of Foodservice Business Research

DOI: 10.1300/j369v08n03_04

Authors: Allen Z. Reich, Ken W. McCleary, Yodmanee Tepanon, Pamela A. Weaver

Institutions: Northern Arizona University, Virginia Tech

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2158759902

FWCI: 1.334

Cites: 42

Cited by: 56

Related to: 10