Work

Consumer Grudgeholding: Does Age Make a Difference?

Year: 2007

Type: article

Study design: Observational Study

Source: Mid-American Journal of Business

DOI: 10.1108/19355181200700004

Authors: David Aron, Kimberly Judson, Timothy Aurand, Geoffrey Gordon

Institutions: Dominican University, Northern Illinois University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2159079702

FWCI: 0.614

Cites: 21

Cited by: 15

Related to: 10