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Informational Diversity and Software Product Quality: The Intermediary Role of Conflict and Learning in Projects

Year: 2006

Type: conference-paper

Abstract: Project teams are composed of a diverse collection of individuals to provide the necessary background and skills to complete an information system.The diversity within groups can be problematic from the standpoint of creating conflict that inhibits progress.A model is derived from theory that shows expected relationships among informational diversity (knowledge), conflict, and learning.All three of these variables are expected to impact eventual success of the project; with learning, informational diversity, and conflicts about the task being positive influences, but relationship conflicts being detrimental.A survey instrument composed of published metrics has been sent to project team members.

Source: Journal of the Association for Information Systems

Authors: Ting‐Peng Liang, James J. Jiang, Gary Klein

Language: English

Topic: Team Dynamics and Performance

Subfield: Social Psychology

Field: Psychology

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W2159082856

FWCI:

Cites: 41

Cited by:

Related to: 10