Work

A Case Study: CRM Adoption Success Factor Analysis and Six Sigma DMAIC Application

Year: 2007

Type: conference-paper

Source: IEEE/ACIS International Conference on Software Engineering Research, Management and Applications (SERA)

DOI: 10.1109/sera.2007.6

Authors: Zhedan Pan, Hoyeon Ryu, Jongmoon Baik

Language: English

Topic: ERP Systems Implementation and Impact

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2159573022

FWCI: 2.95

Cites: 10

Cited by: 42

Related to: 10