Work

A causal and effect decision making model of service quality expectation using grey-fuzzy DEMATEL approach

Year: 2008

Type: article

Source: Expert Systems with Applications

DOI: 10.1016/j.eswa.2008.09.011

Author: Ming-Lang Tseng

Institution: MingDao University

Language: English

Topic: Multi-Criteria Decision Making

Subfield: Management Science and Operations Research

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2160683391

FWCI: 18.48

Cites: 57

Cited by: 426

Related to: 10