Year: 2013
Type: conference-paper
Abstract: Products on today’s markets are technically mature. A differentiation by conventional criteria is increasingly difficult or even impossible for the customers. Subjectively influenced factors replace clearly defined technical attributes as criteria for differentiation. Therefore it is necessary for manufacturers to identify those product characteristics which are perceived by the customers and influence their quality rating. This paper presents a sensory method to detect the customers’ haptic evaluation and rating of leather and artificial leather surfaces. These customer requirements and ratings can systematically be linked to measurable technical parameters and communicated and controlled during the product development process.
Institution: Forschungsinstitut für Leder und Kunststoffbahnen
Language: English
Subfield: Polymers and Plastics
Field: Materials Science
Domain: Physical Sciences
Open Access status: hybrid
Funder: Allianz Industrie Forschung
OpenAlex ID: W2160949847