Work

Measuring Banks' Automated Service Quality: A Confirmatory Factor Analysis Approach

Year: 2005

Type: article

Authors: Mohammed Al‐Hawari, Nicole Hartley, Tony Ward

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2162653232

FWCI: 6.002

Cites: 51

Cited by: 175

Related to: 10