Work

The Kano Model: How to Delight Your Customers

Year: 1996

Type: article

Authors: Elmar Sauerwein, Franz Bailom, Kurt Matzler, Hans H. Hinterhuber

Language: English

Topic: Quality Function Deployment in Product Design

Subfield: Management of Technology and Innovation

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2162709258

FWCI:

Cites: 6

Cited by: 334

Related to: 10