Work

Optimizing Change Request Scheduling in IT Service Management

Year: 2008

Type: conference-paper

Source: IEEE International Conference on Services Computing

DOI: 10.1109/scc.2008.144

Authors: Leila Zia, Yixin Diao, Daniela Rosu, Chris Ward, Kamal Bhattacharya

Institutions: Stanford University, IBM Research - Thomas J. Watson Research Center

Language: English

Topic: Information Technology Governance and Strategy

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2163461657

FWCI: 3.053

Cites: 11

Cited by: 14

Related to: 10