Work

The sacrificial HR strategy in call centers

Year: 2000

Type: article

Source: International Journal of Service Industry Management

DOI: 10.1108/09564230010323741

Authors: Catriona M. Wallace, Geoff Eagleson, Robert Waldersee

Institutions: UNSW Sydney, Queensland University of Technology

Language: English

Topic: Human Resource and Talent Management

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2163573403

FWCI: 10.32

Cites: 14

Cited by: 196

Related to: 10