Work

Determinants of relationship quality: An artificial neural network analysis

Year: 1996

Type: article

Study design: Observational Study

Source: Journal of Business Research

DOI: 10.1016/0148-2963(95)00100-x

Authors: David Bejou, Barry Wray, Thomas N. Ingram

Institutions: University of North Carolina Wilmington, Colorado State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2164346103

FWCI: 9.645

Cites: 30

Cited by: 307

Related to: 10