Year: 2012
Type: dissertation
Abstract: Social Networks play an important role in the establishment of relationships between people and consequently organizations.In this type of platform it is possible to create and share numerous types of contents and information.When applied in organizations, these platforms enable collaboration and group problem solving.The problem adjacent to this scenario resembles the difficulty in effectively locate and use the information whenever and wherever necessary, which creates a need for the establishment of requirements to manage the information used in the problem solving situation and afterwards the sharing of results throughout the organization granting a common knowledge base.Through methods like Social Network Analysis it is possible to represent graphically an organization's network, observing who the network star is, the existing sub groups and, to our purpose, how the informational flow is made, who detains control over it and act as broker between sub groups, having access to information exchanges and consequently a larger access to overall information assets.Applying the previous mentioned methods to a collaborative platform and to a startup incubator, being this last scenario complemented with interviews, it was possible to assess the informational needs in a collaborative environment as well as the social informational needs verified between the actors of both networks.The main result was the specification of requirements to manage information in collaborative social networks.
DOI: 10.34626/29zp-nn53
Author: Machado, João Carlos Faria
Language: English
Subfield: Strategy and Management
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W2166565987