Work

Customer satisfaction: some results for European Retailing

Year: 2001

Type: article

Source: Total Quality Management

DOI: 10.1080/09544120100000012

Authors: Kai Kristensen, Hans Jørn Juhl, Peder Østergaard

Institution: Aarhus University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2167306646

FWCI: 3.08

Cites: 11

Cited by: 35

Related to: 10