Work

A Study of the Relationships between Cognitive Appraisals and Consumption Emotions

Year: 1997

Type: article

Source: Journal of the Academy of Marketing Science

DOI: 10.1177/0092070397254002

Author: P. U. Nyer

Institutions: Chapman University, University of Michigan

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: Chapman University

OpenAlex ID: W2171593536

FWCI: 2.364

Cites: 30

Cited by: 469

Related to: 10