Work

Service quality, brand image and price fairness impact on the customer satisfaction and loyalty

Year: 2011

Type: conference-paper

Study design: Observational Study

DOI: 10.1109/ieem.2011.6118097

Authors: Chi-Chuan Wu, Shu-Hsien Liao, Yin-Ju Chen, Wei-Lun Hsu

Institutions: Tatung University, Tamkang University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2172054491

FWCI:

Cites: 25

Cited by: 41

Related to: 10