Work

Measuring Customer Satisfaction for Various Services Using Multicriteria Analysis

Year: 2002

Type: book-chapter

Source: International series in management science/operations research/International series in operations research & management science

DOI: 10.1007/978-1-4615-0843-4_20

Authors: Yannis Siskos, Evangelos Grigoroudis

Institution: Technical University of Crete

Language: English

Topic: Multi-Criteria Decision Making

Subfield: Management Science and Operations Research

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

Funders: University of Cyprus, National Technical University of Athens

OpenAlex ID: W2176092153

FWCI: 4.225

Cites: 17

Cited by: 37

Related to: 10