Work

Coming with Baggage: Past Rejections and the Evolution of Market Relationships

Year: 2015

Type: article

Source: Organization Science

DOI: 10.1287/orsc.2015.0995

Authors: Isabel Fernandez-Mateo, Marko Coh

Institution: London Business School

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2179036778

FWCI: 4.412

Cites: 58

Cited by: 20

Related to: 10