Work

The impact of motivation on customer satisfaction formation: a self-determination perspective

Year: 2015

Type: article

Study design: Observational Study

Source: European Journal of Marketing

DOI: 10.1108/ejm-08-2014-0501

Author: Christopher White

Institution: RMIT University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2180500136

FWCI: 11.77

Cites: 86

Cited by: 85

Related to: 10