Work

Relationship between sales force reputation and customer behavior: Role of experiential value added by sales force

Year: 2015

Type: article

Study design: Observational Study

Source: Journal of Retailing and Consumer Services

DOI: 10.1016/j.jretconser.2015.07.014

Author: Saïd Echchakoui

Institutions: Université du Québec en Abitibi-Témiscamingue, Université du Québec

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2183299514

FWCI: 11.03

Cites: 115

Cited by: 50

Related to: 10