Work

Upselling or Upsetting? Studies on the Behavioral Consequences of Upsell Offers in Service Encounters

Year: 2012

Type: dissertation

Source: Alexandria (UniSG) (University of St.Gallen)

Author: Wibke Heidig

Language: English

Topic: Decision-Making and Behavioral Economics

Subfield: General Decision Sciences

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2183382746

Cites: 253

Cited by: 4

Related to: 10