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A comprehensive human resource recruitment and selection model : the case of the Department of Justice and Constitutional Development

Year: 2014
Type: dissertation
Abstract: The present research investigated the challenges and problems facing the public \nsector institutions regarding the processes, procedures, practices, steps and \nmethods used for human resource recruitment and selection. The South African \ngovernment outlawed unfair discrimination to promote equality and equity in the \nlabour force. This state of affairs has direct implications for employment practices \nsuch as recruitment and selection in the public service. Without a comprehensive \nrecruitment and selection model, public service departments could contravene \nlegislative requirements. As a result, these public service departments then may \nnot succeed in attracting and appointing the best candidates for vacant positions. \nThe intension of this study was to determine the extent to which functions of \nhuman resource management (HRM) reflect the spirit and stipulations of the \nstatutory and regulatory framework. These functions include job analysis, job \nevaluation, job design, job profiles, and human resource planning, as well as \ninduction and orientation. The aim is further to verify to what extent these \nfunctions influence recruitment and selection practices. \nA qualitative research design was used to construct a comprehensive human \nresource recruitment and selection model. This model is the result of a thorough \nanalysis of comparative recruitment and selection theories, approaches, \ninternational best practice, and of existing models. A case study was undertaken \nwithin the Department of Justice and Constitutional Development (DOJ&CD). \nData was collected by using a questionnaire from a representative sample. The \ntarget population comprised senior and middle managers from the National \nOffice in Pretoria and North West Province responsible for human resource \nfunctions. They are divided into five sub-clusters. \nBased on the core findings of this research it was established that the DOJ&CD \nexperiences inefficiencies as far as the following aspects of human resource \nmanagement are concerned: alignment, development and implementation of \nappropriate human resource strategies, systems, processes, procedures and \nmethods. This also includes the approaches for recruitment and selection. The \nDOJ&CD mainly utilises traditional processes of recruitment and selection that do \nnot adequately reflect international best practice and, furthermore, do not adhere \nto all the stipulations of the myriad forms of legislation that are governing human \nresources in the public service. A comprehensive model for recruitment and \nselection was thus of the utmost importance to guide the Department in its \nrecruitment and selection endeavours. The model that is designed as the main \ncontribution of this research is aimed at addressing these challenges. The comprehensive model is intended to guide the DOJ&CD‟s human resource \npractitioners on recruitment and selection. This is done by means of a processmap \nand a flow-chart approach. Based on the literature review and empirical \nstudy, best practice is proposed that can be associated with each phase or step \nin the recruitment and selection process. The criteria for the development of the \nmodel was based on the theoretical relationship among elements and variables \nsuch as strategy, structure, job analysis, job description, job specification and job \nevaluations, and how these elements are linked to recruitment and selection \nprocesses. \nSuch a comprehensive human resource recruitment and selection model can \nassist practitioners to align all human resource activities and functions within \npublic service departments. This will help to realise their organisational objectives \nand to operationalise their strategic imperatives successfully.
Language: English
Open Access status: green
OpenAlex ID: W2183658134
Cites: 223
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Related to: 10