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How transformational leadership is related to organizational citizenship behavior? The mediating role of emotional intelligence

Year: 2014

Type: article

Abstract: Managers' emotional intelligence (EI), organizational citizenship behavior (OCB) and leadership styles play an imperative role in the organizational success. The current research investigates the mediating role of EI on the relationship between OCB and transformational leadership (TL). Data has been collected from employees of banking service sector of Pakistan. SPSS and Amos have been used to test the hypotheses of study in the conceptual model. Total sample size for this study is N=300. The value for Cronbach alpha is 0.907. The results provide an evidence for the mediating effect of EI on the relationship between TL and OCB. The paper concludes with the discussion on results and implications for the academicians and manager.

Source: Pakistan Journal of Commerce and Social Sciences

Authors: Raazia Irshad, Maryam Saeed Hashmi

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: diamond

OpenAlex ID: W2184835881

FWCI: 7.779

Cites: 49

Cited by: 40

Related to: 10