Work

What does “better” mean? Perceptions of electricity and water services in Santo Domingo

Year: 2016

Type: article

Study design: Observational Study

Source: Utilities Policy

DOI: 10.1016/j.jup.2016.01.005

Authors: Raul Jimenez, Tomas Serebrisky, Jorge Mercado

Institutions: University of Rome Tor Vergata, Inter-American Development Bank

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Clean water and sanitation

Open Access status: closed

OpenAlex ID: W2185176186

FWCI: 4.536

Cites: 21

Cited by: 13

Related to: 10