Training Effectiveness of Skill Certification System: The Case of Automotive Industry in Thailand
Year: 2014
Type: dissertation
Study design: Observational Study
Abstract: Evaluation in terms of training effectiveness is beneficial to both employees and management while it has not been implemented very well in organizations.In fact, most of researches and practices on training effectiveness in Thailand, the case country of the present study, has focused on Kirkpatrick's level one (reaction) and level two (learning) because of the difficulty of obtaining relevant information on further levels, much training in Thailand ignores behavior (level three) and results (level four).Consequently, Thai human resource development (HRD) professionals will continue to make decisions based on reaction and learning level only (Yamnil and McLean, 2005).A skill certification system for the automotive industry in Thailand is also not the exception.It has not been evaluated comprehensively so far.Thus, this study tries to evaluate the effectiveness of the skill certification system with training program by using Kirkpatrick's model and investigate the influence of moderator variables on training effectiveness.By considering the role of trainees' individual and work environment characteristics as influencing i training effectiveness, it will be possible to more comprehensively understand why training is or is not effective.Kirkpatrick's model doesn't explicitly incorporate these factors and, in effect, and it is assumed that the examination based on the model is not sufficient for appropriate training evaluation.The system was implemented under Automotive Human Resource Development Project (AHRDP).AHRDP was started in 2006, as part of the Japanese Official Development Assistance (ODA) program, in cooperation with the Thai government and private sectors in both countries.The main objective of the dissertation is to analyze effectiveness of skill certification system for automotive industry in Thailand by using Kirkpatrick's model.The specific objectives of this dissertation are: in the case of skill certification system with training program in Thai automotive industry, (1) to investigate Kirkpatrick's four-level hierarchy of training evaluation, focusing specifically on the type of reaction criteria, including affective and utility reactions, in predicting training outcomes (chapter 5); (2) to investigate four levels of Kirkpatrick's model with modification with a focus on the moderating influences of individual and work environment characteristic variables, which are learning motivation, self-efficacy, motivation to transfer, social and organizational support (chapter 6); and (3) to investigate specifically the relationship between learning and behavior change from training with a focus on moderating influences of social and organizational support, that is, supervisor, co-worker, and organizational support (chapter 7).The research framework has been developed and empirically tested with Structural Equation Model (SEM) for analyzing the data in Chapter 5, which enables to identify the relationship among the variables all at once.As SEM has not been utilized in related studies, the analysis will be a new challenge in methodology.Moreover, Chapter 6 and 7 analyzed data by path analysis and the hierarchical regression analysis for assessing the influence of the moderating variables on independent-dependent relationships.
Author: Tassanee Homklin
Language: English
Subfield: Applied Psychology
Field: Psychology
Domain: Social Sciences
SDG: Quality education
Open Access status: green
OpenAlex ID: W2186087843