Work

Emergent by Design: Performance and Transformation at Infosys Technologies

Year: 2006

Type: article

Abstract: We explore how organizations may be designed to transform themselves even as they continue to perform seamlessly on a day-to-day basis. Our inquiry frame recognizes that organizational designs comprise several elements—people, technologies, processes, and governance. Our study of an exemplary organization, Infosys Technologies, yields two insights. At Infosys, each design element is seeded with generative properties. As these design elements interact, reinforcing and balancing one another, an overall organizational platform of resources, capabilities, and options emerges. The company draws on this emergent platform to perform in real time even as it transforms itself to adapt to changing environments.

Source: Organization Science

DOI: 10.1287/orsc.1050.0179

Authors: Raghu Garud, Arun Kumaraswamy, V. Sambamurthy

Institutions: Pennsylvania State University, Singapore Management University, Michigan State University

Language: English

Topic: Organizational Management and Leadership

Subfield: Management of Technology and Innovation

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W1988667557

FWCI: 20.54

Cites: 60

Cited by: 161

Related to: 10