Work

Online Service Quality and Brand Equity: The Mediational Roles of Perceived Value and Customer Satisfaction

Year: 2015

Type: article

Study design: Observational Study

Source: Journal of Internet Commerce

DOI: 10.1080/15332861.2015.1109987

Author: Amjad A. Abu ELSamen

Institution: Zayed University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2199611005

FWCI: 3.677

Cites: 59

Cited by: 38

Related to: 10