Work

Empathy in healthcare interpreting: going beyond the notion of role

Year: 2015
Type: article
Abstract: The paper investigates empathy in healthcare interpreting by suggesting a theoretical \nframework through which some of the rigidities and ambiguities of traditional role categories \nmay be overcome. Methodologically, a trifocal model has been designed entailing: a \nclose-up view at locally produced interactional moves in mediated professional-patient encounters \nrecorded at family planning clinics; an intermediate view focusing on the mediators’ \nresponses to a situational questionnaire; and a distance view of their tested individual \ndispositions. The interest of the analysis lies in the presentation of an innovative research \nmodel built on the core construct of empathy, and in the working hypotheses that may be \nderived from the interplay between its three in-built perspectives, rather than in the findings \nthemselves which are hardly generalizable given the limited set of data under scrutiny.
Language: English
Open Access status: green
OpenAlex ID: W2236524615
FWCI: 17.61
Cites: 47
Cited by: 66
Related to: 10