Work

Developing the Kano model by service quality robust design: an integrative approach

Year: 2015

Type: article

Source: International Journal of Productivity and Quality Management

DOI: 10.1504/ijpqm.2015.072415

Authors: Arash Shahin, Nasibeh Janatyan

Institution: University of Isfahan

Language: English

Topic: Quality Function Deployment in Product Design

Subfield: Management of Technology and Innovation

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2236801786

FWCI: 2.331

Cites:

Cited by: 10

Related to: 10