Work

The impact of employee experience in uptake of company collaborative tool

Year: 2015
Type: article
Abstract: Working behaviours are not easily changed, even though technology has been put into\nplace to improve employee productivity and performance. Although construction\nprojects are completed by multidisciplinary teams, human input is a common feature\nwhich provides lesson learning beyond the confinement of discipline specific\nprocedures. This research focuses on an SME Civil and Structural engineering\nconsultancy which is in the process of adopting Building Information Modelling\n(BIM) within the context of the UK government 2016 mandate. This research will\nexplore how organisations can capitalise on user experience to maintain continuity\namidst technological and social changes. A qualitative research strategy was adopted,\nbased on an extensive literature review and semi-structured interviews in order to\nprovide a snapshot of the actions undertaken by organisations to profit from employee\nexperience. Reliance on an employee’s ability and experiences can be a bar as it limits\nan individual’s willingness to adopt different and new ways of working. As such,\nexperience is a double edged sword as past ways of working can act as an inhibitor to\nthe adoption of new practices.
Language: English
Open Access status: green
OpenAlex ID: W2243534445
FWCI: 0.499
Cites: 20
Cited by: 3
Related to: 10