Work

Empathy and Quality of Service: the key role of the positive emotions in work teams Empatia e qualidade de serviço: O papel chave das emoções positivas em equipes de trabalho.

Year: 2014

Type: article

Study design: Observational Study

Authors: Marcela Lobo Bustamante, Susana Llorens, Hedy Acosta

Language: Portuguese

Topic: Emotional Labor in Professions

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W2250923131

FWCI:

Cites: 37

Cited by:

Related to: 10