Work

Affective trust in buyer-seller relationships: a two-dimensional scale

Year: 2016

Type: article

Source: Journal of Business and Industrial Marketing

DOI: 10.1108/jbim-11-2014-0223

Authors: Houcine Akrout, Mbaye Fall Diallo, Wafa Akrout, Jean-Louis Chandon

Institutions: Institut National de la Statistique et des Etudes Economiques, Université de Lille, Université Paris-Est Créteil

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2256992986

FWCI: 15.55

Cites: 86

Cited by: 78

Related to: 10