Year: 2008
Type: book-chapter
Abstract: [Excerpt] It is unlikely that there will ever come a time when gender in the workplace will not matter. Regardless of culture, historical context, or social circumstance, men and women view the world - and often each other - through gender-specific lenses (Tannen, 1990; Arliss and Borisoff, 1998). While this element of diversity has the potential to enrich workplace interactions and improve organizational outcomes, it also brings with it issues of power, justice, and identity. Hospitality organizations, in particular, have been the focus of numerous studies as women in service contexts - whether consumers, employees, or leaders - confront gender-linked dilemmas that are particularly complex and acute.
Source: SAGE Publications Ltd eBooks
Authors: Judi Brownell, Kate Walsh
Language: English
Subfield: Gender Studies
Field: Social Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W2258958508