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Empowering transformation through design inquiry in public healthcare

Year: 2015

Type: conference-paper

Abstract: In health and care service processes the coordination between different caregivers is one of the crucial challenges. This paper presents The patient journey project as a practical application of a pragmatist pattern of inquiry (Dewey, 1938) and as fruitful way to work with/achieve transformative design. Situations of lived experience and moments of reflections perform as a carrier of knowledge and development. The paper argues that the design tools and mindset used in this project are of great importance in the ongoing transformation towards the patients focus in a Swedish public health care organization.

Source: KTH Publication Database DiVA (KTH Royal Institute of Technology)

Authors: Katarina Wetter‐Edman, Stefan Moritz

Language: English

Topic: Innovative Approaches in Technology and Social Development

Subfield: Management of Technology and Innovation

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W2260629680

FWCI: 1.432

Cites: 11

Cited by: 2

Related to: 10