Work

What Affects Expectations of Mutuality in Business Relationships?

Year: 1997

Type: article

Source: The Journal of Marketing Theory and Practice

DOI: 10.1080/10696679.1997.11501775

Author: Alexandra J. Campbell

Institution: York University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2264620124

FWCI: 1.576

Cites: 73

Cited by: 47

Related to: 10